This Privacy Policy outlines how Mangrove Appliance Repair (we, us, or our) collects, uses, and protects your information through our website and services. By accessing our website or using our services, you agree to the terms set forth in this Privacy Policy.

Information Collection

We collect personal information that you voluntarily provide to us when you request a service, fill out our call request form, or otherwise contact us through our website or by phone. The types of information we may collect include your name, phone number, and email address. We also automatically collect non-personal browsing data through cookies or web beacons to improve your user experience. This data may include your IP address, browser type, and pages visited on our website.

Use of Information

We use the personal information we collect to fulfill your requests for services, contact you for service-related purposes, and communicate with you about your inquiries. Non-personal browsing data is used to enhance and optimize our website's functionality and performance.

Information Sharing

We may share your personal information with our trusted partners for operational and service needs. These partners are obligated to respect the confidentiality of your information and are prohibited from using it for purposes other than providing services on our behalf. We do not sell, rent, or lease your personal information to third parties.

User Consent and Acknowledgements

By contacting us, whether by phone or through our service request form, you consent to allow us and our partners to contact you via phone, email, or text for service-related purposes. You also acknowledge that your personal information may be shared with our trusted partners for operational and service needs.

Limitation of Liability and Dispute Resolution

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. The maximum compensation for any claims is limited to $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Opt-Out Rights

If you wish to opt-out of communications from us or our partners, you may contact us at (305) 306-1549. We will take reasonable steps to fulfill your opt-out request as soon as possible.

Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of this policy or through other means as appropriate. Continued use of our website or services after we post such changes will constitute your acceptance of the revised policy.